Shipping policy

Each Morocco case is handmade to order. Once your order is placed, production begins immediately. Typical production time is 1-2 weeks, depending on plate size and current order volume. You will receive a confirmation email once your case is complete and ready to ship.

Shipping Methods

We ship domestically and internationally using reliable tracked carriers. Shipping rates and estimated delivery times are calculated at checkout.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may be required upon delivery. These fees are not included in the shipping cost.

Packaging

Every case is carefully packaged to ensure safe arrival. If your order arrives damaged in transit, please contact us promptly so we can assist.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect address information.

Delivery Times

Estimated delivery times are provided at checkout and may vary based on destination and carrier conditions. Because each case is handmade, slight variations in completion time may occur.