Terms of service

By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

Products & Craftsmanship

All Morocco cases are handmade to order using traditional materials and techniques. Natural variations in leather texture, grain, and finish are inherent to handcrafted work and are not considered defects.

Orders

When you place an order, you agree that the information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or incorrect pricing.

Made-to-Order Production

Because each case is made specifically for you, production begins shortly after your order is placed. Estimated lead times are provided at checkout and may vary slightly due to the handcrafted nature of our work.

Pricing & Payment

Payment is processed securely at checkout. We reserve the right to change pricing at any time without notice.

Shipping

We ship domestically and internationally. Shipping costs and estimated delivery times are provided at checkout. International customers are responsible for any customs duties, taxes, or import fees.

Returns & Exchanges

Returns and exchanges are handled in accordance with our Return Policy. Please review that policy before placing your order.

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, contact us promptly so we may repair or replace the item.

Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Alphonse Gallery Morocco Cases and may not be used or reproduced without permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of updated terms.

Contact

For questions regarding these terms, please contact us at contact@alphonsegallery.com.